Hermela’s long-term experience in the service industry has taught her how to meet and exceed each customer's expectations. Specializing in leasing multifamily homes, buy/sell homes and employee relocation. She has a proven track record in building and maintaining strong client relationships, both internal and external, that drives results that lead to high customer satisfaction and retention. With 20 years experience in the hospitality industry and supporting organizations relocation programs, she has been able to exceed customer expectations by providing commonsense solutions and problem resolution for any obstacles that may arise
“I had the pleasure to work with Hermela, she is a fantastic professional, which takes good care of her clients and company. She is incredibly knowledgeable especially in Corporate Housing, and sales, her ability to cultivate and manage high-level relationships with global clients and partners makes her an asset to any company. Her dedication to her clients, both internal and external, is unprecedented in today’s workforce! Hermela is dedicated, with a wonderful personality and always willing to help, she is focused and a good team player.” – Naela Ahmed via Google Reviews
“I have had the pleasure of working with Hermela Balcha with 2 Corporate Housing firms over the past several years and between my professional and personal interactions have nothing but positive things to say about Hermela. She is attentive to customer needs, responsive and never leaves a question or issue unanswered and just a warm and personable individual to work with. DMV has done well and truly linked up with a top talent in the world of real estate and an incredible person that will earn the trust and respect of all whom she deals with.” – Joe Rice via Google Reviews
“Hermela Balcha is a true go-getter. She goes above and beyond for her clients and will not give up until she has exhausted all of her resources. She has a great penchant for listening to what her clients want and then executing a plan to achieve those results. Her patience is perhaps one of her truest qualities. She strives for excellence and outstanding customer service. Just an overall great spirit and easy going nature. Future clients will be extremely happy they chose to work with Hermela!” – Beverly Greene via Google Reviews
“Hermela is a true professional that always has her client best interest. I will be referring her to all of my friends because of her excellent service. I am so thankful to have Hermela as an agent.” – Muna D via Google Reviews
“I’ve been dealing with Hermela for two and a half years. I have found her to be very professional, focused and knowledgeable. She’s also proactive, a great communicator and problem solver! I highly recommend working with Hermela and the team!” – Mona Khorshid via Google Reviews
“I am someone who has moved 18 times in two different countries, and every time has been a nerve-racking experience. So much goes into finding a new home, that I keep stalling until it becomes an absolute necessity. But this time it was different, having someone like Hermela on my side made it a special experience. The whole process was revolving around my and my family’s needs, she knew how to ask the right questions to help me make a decision, she has and continues to provide me guidance and assistance whenever I need anything. Whether You’re buying or renting, I wholeheartedly recommend Hermela and her team to help you with everything you need, they have so much experience that all your questions will be immediately answered and they are motivated by keeping you happy!” – Amir Abdelmalek via Google Reviews
“I have worked and known Hermela for a very long time. Hermela is focused hard working, honest and responsive. She is someone you can count on and has a solution for every problem. I have no doubt anyone that chooses to work with Hermela will be beyond satisfied with her service.” – Laila Nuru via Google Reviews
“Hermela is so knowledgeable and passionate. She is always responsive and on top of things, making the process of finding a home a lot less daunting as you feel you are being taken care of.” – Steph K via Google Reviews
“Hermela Balcha is the most caring and sophisticated person I’ve ever come across. She knows what it takes to get the job done—and done right the first time! If you need a real estate professional in the DMV, then look no further. Hermela will be with you at every step of the way.” – Faisal Shaker via Google Reviews
“Hermela Balcha at Your DMV Team is one of the hardest working individual I know. Her attention to detail along with her passion toward her work is truly unique. She is passionate, personal, innovative and driven. Anyone that chooses to work with Hermela will not be disappointed and will be touched with her personal and professional demeanor.” – Jesus and Noelia Perez via Google Reviews
“I strongly recommend Hermela Balcha; she not only met but truly exceeded my very high expectations! She is knowledgeable, reliable and committed in her work which in return gave me as a client confidence and assurance. Going above and beyond comes naturally to Hermela. You can rest assured you will be cared for when working with Hermela! – Senait Gsl via Google Reviews
“Working with Ms. Balcha was so refreshing! Her work ethic is second to none and her expertise in the DMV area is unmatched. She’s generous with her time and advise - I’m forever grateful to her for taking me on as a client. I send her all my referrals without any hesitation!” – Iman Derder via Google Reviews
“Hermela Balcha is an absolute pleasure to work with. She is one of the best! Superior work ethic. Great communication. Couldn't ask for anyone better. Thanks!!” – Fatima Arsala via Google Reviews
“Hermela Balcha was so amazing from beginning to end. She was very responsive and thorough! She was able to find exactly what our family was looking for in a dream home! Thank you DMV Team for the professionalism!” – Nhi Chau via Google Reviews
“Thank you Hermela for taking care of my family and I! You genuinely listened and asked the right questions and as a result we got exactly what we asked for. Never once got discouraged by the challenges we faced but helped us achieve our dream goal. We are forever grateful!” – Natasha Aviman via Google Reviews
“Working with Hermela is a wonderful experience. She is very knowledgeable and is always thinking on ways to provides multiple options. She is extremely helpful and very reliable. I highly recommend her services.” – Kathy Eicholtz via Google Reviews
“Ms. Hermela Balcha is a true expert in real estate and housing. She is professional, very accessible and listens to her clients' needs. As as a career mom and entrepreneur with very little free time, I wouldn't choose any other reality team to ease the stress of home searching. You can't go wrong with Ms. Balcha!” – L. Williams via Google Reviews
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